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1.
Why do I get a "VB script error" when trying to view
datasheets or parts manual drawings?
2.
How can I purchase Altman Lighting products?
3.
What standard accessories come
with the Altman Lighting units?
4.
How can I determine the most
common (or recommended) lamp for a fixture?
5.
What is a good rule of thumb
when determining what followspot I need?
6.
What is the best way to obtain
Altman information?
7.
What makes the Altman Star*Par
better than its competition?
8.
Does Altman Lighting
manufacture custom products?
9.
Does Altman Lighting paint
custom colors?
10.
What advantage does Altman
TV/Film Fresnels offer over the competition?
11.
What are the Pros & Cons of CDM vs. Quartz?
12.
Can I use the Altman Star*Par
outdoors?
13.
Does Altman Lighting carry
track and track adapters?
14.
What
are Altman Terms of Sale?
15.
Is it possible to retrofit
Quartz with CDM lamps? Can I retrofit other manufacturers?
16.
What are a U.L. Listing and CE
Certification? Do Altman products carry them?
17.
Can I get Altman photometrics
in IES format?
18.
What is the difference between
Damp or Wet Location rated fixtures?
19.
Is Altman affiliated with any
trade organizations?
20.
What is Altman Lighting's
standard warranty?
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1.
Why do I get a "VB script error" when trying to view
*.pdf datasheets or parts manual drawings? |
The Altman Lighting website uses an online catalog directly
interfaced with our internal CRM system, which is best viewed with
Microsoft Internet Explorer for Windows (PC). If you are not
using Internet Explorer for Windows, you will need to go to our
Documents section in order to view or
download product data sheets and parts manual *.pdf files.
MAC OS X, Netscape Navigator,
Firefox, & other users Click Here.
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2.
How can I purchase Altman Lighting Products? |
Altman Lighting theatrical & TV/Film
products are distributed through an international network of
authorized dealers. Altman Architectural lighting
products are sold throughout North America though
manufacturer
representative agencies and established electrical
distributors. Altman lighting does not sell directly to the
end user with the exception of replacement parts to enhance
service. Replacement parts are sold at published prices
and can be purchased via credit card.
(See Below)
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3.
What standard accessories come
with the Altman Lighting units? |
Due to the large nature of our
product line it is necessary to group products into
categories (i.e. Fresnels, Ellipsoidals, and so on). Each
category will have a unique series of accessories that are
provided with each unit and a list of optional accessories.
By reviewing our product data sheets you'll notice on the
rear side of each page is an outlined section named
"ACCESSORIES Supplied with Luminaire" and a section named
"ADDITIONAL ACCESSORIES" as a quick reference guide. All
current accessories for parent unit will be listed in these
sections.
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4.
How can I determine the most
common (or recommended) lamp for a fixture? |
Please refer to the rear side of
each page of our data sheets. You'll notice a section named
"LAMP DATA". Highlighted in this section is the optimum lamp
used for the photometric data provided on the sheet. The
additional lamps listed are the ones most commonly used.
Additional lamps may be available upon request.
Alternatively, you may view the
Lamp Reference Table
which lists common lamps and the Altman products that they
are used in.
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5.
What is a good rule of thumb
when determining what followspot I need?
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A good rule of thumb is to first
determine your throw distance requirements. Throw Distance
is "The effective distance between the luminaire's exit
aperture and the area or subject to be illuminated". Once
this distance is determined you will need to review the
reverse section of each Followspot data sheet for the unit
which will achieve a minimum footcandle reading of 100fc.
Once this is determined, the next decision is based on the
beam diameter. An acceptable minimum of 7'-9' beam diameter
at your predetermined throw distance will suffice. The final
decision comes down to the Followspot's features and user
preference. Don't be afraid to ask questions or even demo a
product.
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6.
What is the best way to obtain
Altman information?
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Following, are two key ways to
receive Altman information: Visit our website at
www.altmanlighting.com or call 1-800-4ALTMAN and
speak with any member of our sales and customer service
staff who will be happy to assist you.
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7.
What makes the Altman Star*Par
better than its competition? |
Hybrid Pars such as the Altman
Star*Par are not new to our market. Altman has been
manufacturing Star*Par style product for over 15 years. What
makes our unit stand alone is its proven performance. The
Star*Par utilizes a specially designed parabolic reflector
that has been optimized for use with standard Par64 lenses
to create the brightest beams with the largest differential
between beam angles. The unit is fully ventilated to achieve
optimum lamp and socket life as well as decreased gel burn.
The Star*Par is the only fixture on the market that can
exchange lenses no matter what the orientation of the unit.
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8.
Does Altman Lighting
manufacture custom products?
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Yes, we encourage our clients to
bring us their custom requirements. Whether it is a
modification to an existing product or a completely new
idea, we are interested in quoting you.
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9.
Does Altman Lighting paint
custom colors? |
Yes, custom colors are second nature
to our professional paint staff. Our standard color
continues to be black, but white and silver are two new
factory colors added to our inventory. Some products may
require a setup fee along with a per piece adder so please
be sure to ask your local sales representative for details
on the specific items you require.
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10.
What advantage does Altman
TV/Film Fresnels offer over the competition?
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The Altman TV & Film Fresnels are
made of rugged, lightweight die-cast and extruded aluminum.
Our new "F/S EZ Glide System" is the smoothest in the
industry for easy focusing control; through the aid of
Teflon bushings driven by a worm gear. Our high quality
Schott lens, polarized socket, and etched metallic and black
epoxy sandtex finish not only make our fresnels
aesthetically pleasing, but are also one of the most rugged
and high quality units on the market today.
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11.
What are the Pros & Cons of CDM vs. Quartz?
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This is perhaps one of our most
commonly asked questions. Ceramic Metal Halide, better known
as CDM or CMH is a high output, low wattage lamp source
which utilizes an electronic ballast. Depending on the type
of unit in question a 150-watt CDM product may equal or
exceed the output of 750-1000 watt quartz unit. Lower
wattage high light output is the key to CDM. Due to a high
color rendering (CRI) of 85+, CDM products make fantastic
themed architectural products. In addition, the CDM product
has a lamp life of 6,000-12,000 hours where Quartz has
between 300-4000 hours. Though quartz lamps may use more
energy and burn hotter, they do have some key advantages.
Quartz has the ability to dim from 0-100%; CDM does not.
Quartz products do not require the use of a ballast
therefore they tend to be almost half the price of their CDM
counterparts. Although lamp life is shorter, the replacement
lamp cost is also less. We at Altman are pleased to be able
to offer both CDM and quartz options, along with a Quartz to
CDM retrofit kit.
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12.
Can I use the Altman Star*Par
outdoors? |
The Star*Par was designed for
interior applications. However, due to the popularity of the
Star*Par we have engineered a new product which features its
complete optic system in an outdoor enclosure. The new
Outdoor-600 utilizing our tried and true Outdoor Par
aluminum die cast components along with five interchangeable
lenses (VNSP, NSP, MFL, WFL, VWFL).
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13.
Does Altman Lighting carry
track and track adapters?
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Altman is proud to announce our
appointment as Master Distributor for Global track and
adapters manufactured by world leader Nordic Aluminum. This
vast product line has a full series of spec grade 1, 2, and
3 circuit track and adapters. Additionally, we offer an
economical grade of 1 and 2 circuit track and adapters.
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14.
What are Altman Terms of Sale?
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Altman Terms of Sale information for
authorized Altman resellers is available by
clicking here.
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15.
Is it possible to retrofit
Quartz with CDM lamps? Can I retrofit other manufacturers?
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Altman has developed a series of
retrofit kits to achieve this very task. In many
applications such as Malls, Restaurants, and Hotel Lobbies,
it is not necessary to dim the light output. Short Quartz
lamp life makes operating and maintenance costs unbearable.
Now with our CDM Retrofit Kits you can change to a high
output low wattage lamp source that reaches 12,000 hr. lamp
life. This simple kit can be installed in as little as two
minutes. The fixture does not need to be removed and
retrofit can be accomplished with a minimal amount of tools.
As an added bonus, Altman has also developed CDM Retrofit
Kits for other manufacturers.
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16.
What are a U.L. Listing and CE
Certification? Do Altman products carry them? |
| Nearly all Altman Lighting products
(99%) carry a UL and cUL listing. Click here
for product listings status page. UL refers to Underwriters
Laboratories Inc. (UL) or (cUL for Canada) an independent,
not-for-profit product safety testing and certification
organization. Each year, more than 17 billion UL Marks are
applied to products worldwide. UL is one of the most
recognized, reputable conformity assessment providers in the
world. Today, their services extend to helping companies
achieve global acceptance for their products, whether it is
an electrical device, a programmable system or a company's
quality process. Comparative listings are ETL and cETL.
Additionally, the majority of Altman products carry CE
Certification. CE stands for Conformite Europenne, which,
translated literally, means "European Conformity". The CE
Marking indicates that the product complies with all
European requirements and conformity assessment procedures
that apply to it. The requirements have been harmonized
throughout the member states of the European Economic Area.
This means that if a product complies with the CE
requirements, it can be freely traded in each of these
member states."
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17.
Can I get Altman photometrics
in IES format?
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At the moment, Altman is in the
process of translating our theatrical style photometrics to
architectural standard from the IES.
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18.
What is the difference between
Damp or Wet Location rated fixtures?
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A Damp Location rated fixture refers
to a UL listing that allows a unit to be operated in a high
humidity area. Damp rated units cannot be directly in
contact with rain or the elements. Wet Location rated
fixture refers to a UL listing that allows a unit to be in
direct contact with rain or other elements. Wet rated units
are not to be submerged.
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19.
Is Altman affiliated with any
trade organizations?
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Altman is proud to be a member of
the the following organizations;
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IESNA-Gold Member
Illuminating Engineering Society of North America.
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ESTA, Entertainment Services & Technology
Association. |
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USITT, United States Institute of Theatre
Technology. |
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20.
What is Altman Lighting's
standard warranty?
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Altman warranty information may be viewed by
clicking here.
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